One way carriers attempt to differentiate themselves from their competition in the supplemental insurance market is to leverage technology in various ways. As such, the use of technology in the supplemental insurance market is quickly changing and expanding. In December 2025, we released our third annual technology survey to gather information on worksite products regarding benefit administration systems, implementation credits, artificial intelligence, technology investments, quote automation, underwriting, and data privacy. This report summarizes the survey responses from 31 leading carriers in the supplemental insurance market and delivers actionable insights into technology use in that market. For more information or to purchase the full report, please contact David Bahlinger in our Tampa, FL office.

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